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News page not looking like demo

This topic is resolved
Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • Ronald
    Participant
    • 3 Topics
    • 13 Posts

    Hello,

    I am nearly done with my Intranet page using Cera.
    Now I’ve found that my News page does not like the demo at all, but I would like it to look like that.

    I’ve added an image of what my news page looks like.
    I thought this would be able to be found in the buddypress settings, because I had the same issue with the activity, members and groups pages.

    Muamer
    Participant
    • 13 Topics
    • 33 Posts

    Hi, @ronald1993.

    1. Create page named “Homepage” (If you imported demo, skip this step.).
    2. Go Setting -> Reading -> Static page -> Homepage (Choose one you have created or if you imported demo, choose imported homepage.).
    3. Go Appearance -> Widgets -> Add some widgets to Homepage sidebar. (Skip this step if you imported demo.)

    Ronald
    Participant
    • 3 Topics
    • 13 Posts

    Hello Muamer,

    Thankyou for your reply.
    Shamefully this does not change my news page.

    I imported the demo, so I tried changing the homepage but it does not change my News page.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    Hi @ronald1993,

    If you’re convinced that something went wrong during the import, it’s recommended to address the issue right now as it might lead to other problems in the future.

    In this case, we really suggest to use the setup wizard to install the theme, as it will programmatically do every steps for you.

    You can easily reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with our setup wizard.

    Thank you @mllapan for your help. #SharingIsCaring ??

    Regards,

    Ronald
    Participant
    • 3 Topics
    • 13 Posts

    Hello Manathan,

    I have used the setup wizard to install the theme.

    It might be due to some pages localizing to my countries local language that some of my settings went wrong because I had to change the following at the start to make sure my members, activity and group page were working. (see image)

    Now I think it is something similiar with the news page but I cannot fix it like those.

    Ronald
    Participant
    • 3 Topics
    • 13 Posts

    Update: I don’t know what went wrong on my “live” platform, but I have installed the theme twice now on a localhost, both times the news page is working as expected.

    With that information I will do a quick rebuild to my live platform.

    Consider this topic closed.

    Thankyou for reaching out to me @manathan and @muamer

    Ronald
    Participant
    • 3 Topics
    • 13 Posts

    Hello @manathan,

    After installing the theme again my news page is once again broken. And i have found the cause of the news page being broken.

    Dashboard fix

    As soon as I apply step 3 of the dashboard fix (deleting the 3 pages), the news page goes to the state of the picture in my first message.
    Can you confirm if this happens for you aswell?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    Hi @ronald1993,

    Thank you for your feedback.

    Can you confirm you’re using Elementor, please ?

    If I understand correctly, you were capable to import the demo successfully in local. So, my best guess is that this type of issue is caused by server misconfigurations. Please check the WordPress prerequisites here: https://wordpress.org/about/requirements/

    For better performance (and better security) we obviously recommend the version 7.2 for PHP. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.) we recommend at least version 5.6.X.

    Finally, this topic might also catch your attention as one of our user shared the server configuration that has helped him to solve a similar issue:
    https://support.themosaurus.com/forums/topic/import-content-page-loading-forever/#post-12500

    We hope this will help! 🙂

    Kind regards,

    Ronald
    Participant
    • 3 Topics
    • 13 Posts

    Yes, @manathan I am using elementor.

    In my local attempts yesterday I did not go through with the dashboard fix, as I thought something just had gone wrong.
    So I just tested my finds on my localhost. And as soon as I delete one of the elementor pages, it breaks the news page.

    I also cannot go from edit page -> elementor. It runs into an error and is not able to change the page.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    Thank you for your feedback.

    It’s best if we take a quick look at this…

    Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

    Ronald
    Participant
    • 3 Topics
    • 13 Posts
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    Thank you for granting us access to your WP Admin.

    We will investigate further to find from where this issue is coming from.

    We will be back to you ASAP.

    Thank you for your patience.

    Regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    I’m sorry, all seems to be working correctly.

    Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.

    Thank you.

    Ronald
    Participant
    • 3 Topics
    • 13 Posts

    Hello Manathan,

    Its so strange if you don’t see the issue i’m seeing.

    I have uploaded 2 pictures, the one i see on my screen and what i’m expecting to see according to the first install and the demo.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    Thank you @ronald1993 for your feedback. 🙂

    The page was not set as your articles’ page (as you can see in the screenshots joined).

    Can you confirm all is working fine on your side, please?

    Ronald
    Participant
    • 3 Topics
    • 13 Posts

    Hello @manathan

    Yes, it is working perfectly now!
    During step 3 of the dashboard fix this must be happening.

    Might be worth to add as an adition to the fix 🙂

    Thankyou very much for your support!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    You’re probably right @ronald1993! Thank you for your great feedback. ??

    If you’re happy with our theme, feel free to review our theme on our Themeforest page:
    https://themeforest.net/item/cera-intranet-community-theme/24872621

    It very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !

    And by doing this, you will be making a great contribution to our community! #SharingIsCaring ❤️

    Thank you!

Viewing 17 posts - 1 through 17 (of 17 total)

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