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Nothing worked at the moment properly

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Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Rati
    Participant
    • 1 Topics
    • 1 Posts
    @cero

    I was unable to import demo content, I’m trying to do it for 4 days.

    I was unable to customize pages, it simply won’t save changes. I removed browser cache, purged wordpress cached with every possible way of doing it, stopped wordpress caching but it simply won’t update.

    I think theme does not have the built in multiple user blogging functionality and I need to purchase additional plugin for it.

    It keeps me logging out.

    At the moment I have nothing nice to say about it.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Rati,

    Thank you for buying our theme. We’re sorry to read that you’re facing some issues, but I’m sure that we’ll find a solution, so you’ll be able to use the theme at its full potential! 🙂

    First, let’s manage you demo import issue: The setup wizard should make the demo import run smoothly, but issues can occur sometimes. Please give a quick look to the following post, as we address the most installation common issues:

    Demo Import Troubleshooting – Common Issues and Resolutions

    In most cases, these type of issues are caused by server misconfigurations. Please check the WordPress prerequisites here: WordPress Requirements.

    Finally, this topic might also catch your attention as one of our user shared the server configuration that has helped him to solve a similar issue:

    Import Content page loading forever

    Concerning the other issues, thank you for bringing them to our attention. We’re glad to answer any question related to the use of our theme. However, providing the best support and keeping track of issues and their resolutions becomes challenging when multiple subjects are addressed in the same topic. Additionally, it’s more efficient for us to share the resolution for a single issue with other members of our community facing the same problem.

    Could you please split your other questions into different topics? One question = one topic.
    By doing this, you will be making a significant contribution to this forum, and we sincerely appreciate your cooperation!

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 2 posts - 1 through 2 (of 2 total)

The topic ‘Nothing worked at the moment properly’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

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