- This topic has 1 reply, 2 voices, and was last updated 4 years ago by
.
-
Posts
-
Hello Team,
I have installed your theme and during theme setup, it successfully installed all the plugins and at last step where it should import the Community Demo, it’s stuck and nothing happening. Check the screenshots.web : http://www.babygully.com
I have done basic checks like memory limit, read write permissions etc. Let me know if you need wp-admin access.
Mayur
Hi @mayurpatil,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
Usually, the setup wizard should make the demo import run smoothly, but issues can occur sometimes. Please give a quick look to the the following post, as we address the most installation common issues:
In most cases, these type of issues are caused by server misconfigurations. Please check the WordPress prerequisites here: https://wordpress.org/about/requirements/
For better performance (and better security) we obviously recommend the version 7.2 for PHP. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.) we recommend at least version 5.6.X.
Finally, this topic might also catch your attention as one of our user shared the server configuration that has helped him to solve a similar issue:
https://support.themosaurus.com/forums/topic/import-content-page-loading-forever/#post-12500We hope this will help! 🙂
Kind regards,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Screen stuck on Community Demo Import’ is closed to new replies.
