Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Side Widget Information. Management vs DEMO

This topic is resolved
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    Hello.

    I performed the DEMO import for the Learndash version. However, not everything was the same as the DEMO and I’m not able to find how to change it.

    The website address is http://www.gestaotreinamentos.com.br

    Here are two attachments, how the DEMO summer is and the version of my website, which displays information that I want to remove and leave the same as the DEMO.

    Could you help me how to change?

    Thanks.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4810 Posts
    @themodactyl

    Hi Thiago,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    It seems something went wrong during the theme import. It’s recommended to fix the issue right now as it might lead to other problems in the future. Usually, the setup wizard should make the demo import run smoothly, but issues can occur sometimes. Please give a quick look to the following post, as we address the most installation common issues:

    Demo Import Troubleshooting – Common Issues and Resolutions

    In most cases, these type of issues are caused by server misconfigurations. Please check the WordPress prerequisites here: https://wordpress.org/about/requirements/

    For better performance (and better security) we obviously recommend the version 7.4 or greater for PHP. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.) we recommend at least version 5.6.X.

    Finally, this topic might also catch your attention as one of our user shared the server configuration that has helped him to solve a similar issue:

    Import Content page loading forever

    Once you checked all the steps mentioned, we really suggest you to reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with our setup wizard.

    Regards,

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    I deleted all plugins and imported the theme again, it looks like it worked 🙂

    just a few details

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    A top black LOGIN bar appeared, I must have selected something wrongly

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    The side MENU seems to be all right, but the SOURCE is big… How to decrease?

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    Still on the side MENU, is it possible to put “My courses” down? Or still omit this information?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4810 Posts
    @themodactyl

    Hi Thiago,

    I’m glad to read you’ve been able to import the demo successfully. 🙂

    Concerning the admin toolbar, it’s completely normal. Could you try to uncheck the Show the Toolbar for logged out users please? You can edit this by going to your BuddyPress settings. Simply go to Dashboard > Settings > BuddyPress. Then, just open the Options tab and uncheck the suggested box.

    Thank you for bring these new issues to our attention. We’re glad to answer any question related with the setup of our theme.

    However, it is very difficult for us to provide the best support possible and to keep track of issues and their resolution if so many questions are asked in the same topic.
    Moreover, it’s easier for us to share the resolution for a single issue with other members of our community facing the same problem.

    So, could you split your other questions into different topics, please? One question = one topic.
    By doing this, you will be making a great contribution to this forum, and we thank you very much for that!

    Thank you.

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    Thanks. It seems that the upper MENU has disappeared : )

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4810 Posts
    @themodactyl

    You’re welcome Thiago. 🙂

    Best,

Viewing 9 posts - 1 through 9 (of 9 total)

The topic ‘Side Widget Information. Management vs DEMO’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.