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Unable to import the demo completely

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    @carrieresmaffle

    Hi Themosaurus team!

    Great theme! However, I can’t figure out how to import the demo completely. When I start the theme setup, it is stuck at 10 percent.

    Can you please tell me how can I solve this?

    Thank you very much. 🙂

    Have a great day!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2764 Posts
    @themodactyl

    Hi @carrieresmaffle,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    Usually, the setup wizard should make the demo import run smoothly, but issues can occur sometimes. Please give a quick look to the following post, as we address the most installation common issues:

    Demo Import Troubleshooting – Common Issues and Resolutions

    In most cases, these type of issues are caused by server misconfigurations. Please check the WordPress prerequisites here: https://wordpress.org/about/requirements/

    For better performance (and better security) we obviously recommend the version 7.4 or greater for PHP. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.) we recommend at least version 5.6.X.

    Finally, this topic might also catch your attention as one of our user shared the server configuration that has helped him to solve a similar issue:

    Import Content page loading forever

    We hope this will help!

    Kind regards,

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Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

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