musitectMusitect
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Good question:
Firstly:
I deactivated all plugins. Then turned them on one-by-one. Once I turned on Grimlock, the website started taking a long time to load. This also happened with Kirki but the delay isn’t as much. Unfortunately, as you know, Grimlock is needed for the theme to function so I can’t do without it.Secondly:
I used the P3 plugin profiler to help me identify which plugins were possible causing performance issues. The same culprits came up.Reason for refund:
I have read through so many similar topics on this support forum. And it seems that 99% of the time, this speed issue hasn’t been resolved.
The one “solution” that I found (same as what you sent to me) seems to not work for every one.It’s not personal. I have a tight deadline and your product just ain’t it.
It’s best to save time for both of us.— Unless of course you want to login and take a look yourself? If you can fix it, I’ll be happy to stay. Let me know your thoughts. I’ll even provide hosting information. —
Thanks for understanding,
Philip
Thanks for your answer. I see it’s the same answer you have given many other people.
I’m on PHP 7.4
Installing WP rocket hasn’t helped
I’ve already disabled the plugins that were unnecessary. It was doing this I realized that the Grimlock and Kirki plugins were actually the cause of the problems (as stated in my original question).I’ve also read that topic on the link you provided.
I have added those line to my htaccess file (and made the changes on my server).It made no difference.
Therefore, I would like a refund for this theme. We are meant to launch soon, but this theme is literally slowing us down. I will look for another theme that will meet our requirements.
Thank you for understanding,
Philip
