davidc528David
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Hi.
Are you saying that hostgator servers are not compatible with running your themes? Yes, I have the basic plan and no where in the documentation does it read that I need a higher plan to make it work.Not sure what you mean about plugins. The only plugins installed where the ones that came with wordpress on the install and the ones installed by your theme. You mention if it was alright that you could disable/enable plugins, etc.. to test.
If the theme will not work, then again I’m going to ask for a refund for the theme please.
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Hi Manathan.
A large part of the log file relates to Kirki and the styles being depreciated. Rolling back php to an earlier version might have issues with other plugins that I install later. I think being current is a good thing. I mentioned earlier that the theme reads it hasn’t been updated since 2022. WordPress is supposed to be easy with a quick up and running thing.
I would probably prefer to inquire about a refund for the theme. If it worked, and really wish it did, great. But from everything we have done, it’s not. I have checked all your requirements and the site meets them. I do thank you for your time though. But unless you find something, lets just move ahead with the refund please.
David
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Hi Manathan.
I read the link, watched the small vid, and read the instructions on the install. Went to tools to start the process. There was a warning about multisite but basically said “try it… we’ve been working on it”. Typed RESET (didn’t mention in the instructions to actually click the snapshot) and the site was lost. No WP, no admin, notta. Back to square one.
Reinstalled WP without clicking multisite. Installed the theme. Things are back to where they were (incomplete theme).
Redid the WP RESET, this time click snapshot, and it reset the site. I think. I honestly don’t know if it did or didn’t.
Reinstalled the theme using the wizard and the issue is still there.You’re turn =)
Hi and thank you for the reply. I hope it will meet my expectations too!
I downloaded the mp-config.php, added the changes and re-uploaded it.
What’s the next step?
Thank you again.
David
