Hello,
Changing host is simply impossible as I have had all my professionnal domain names and hostings gathered there for the past 15 years. Plus I’ve already paid for the two upcoming years for this new specific website.
It’s been known for years that OVH won’t help when it comes to raising php response time.
I’ve contacted them anyways and they can’t provide any solution. So I’m stuck. To be honest, I was hoping you would provide a work around as I’ve seen several other template creators supports offering that.
If you can’t do such a thing, I would kindly ask you to reimburse me so I can purchase the other template I had seen that fitted my needs.
Indeed, I hope you can understand that you haven’t mentioned this requirement on the purchase page and you’re not providing any other solution. It means I have lost a week of work and have purchased something that is simply unusable.
Let me know how we can proceed.
Thanks,
Celine