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Szilvia

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • Szilvia
    Participant
    • 1 Topics
    • 6 Posts
    @sindeon

    Dear Jason and Manathan,

    Thank you for your kind help! I contacted my server providor and they have the following question, if you could please answer this it would maybe help:
    “Please provide us the necessary system requirements of the theme. So far, you only sent us the PHP-version number (7.4) which is fine. But please go into detail, I am sure the theme developer can tell you: what is the required memory and run (?) limit for optimal performance? What kind of functions does the theme use? Can it be any of these which are forbidden by us (i copied the list from the server provider’s website please see below). I am sure we could find the problem if we get answer to these”.
    I know this is a taking forever, but I really love your theme and also love my server providor (they are quick to answer all the time, and i have 6 domains at them for almost 10 years), so please help me keep both <3

    Szilvia

    apache_child_terminate
    apache_setenv
    define_syslog_variables
    dl
    escapeshellarg
    escapeshellcmd
    exec
    highlight_file
    ini_alter
    ini_restore
    mail
    openlog
    passthru
    popen
    pclose
    posix_getpwnam
    posix_getpwuid
    posix_kill
    posix_mkfifo
    posix_setpgid
    posix_setgid
    posix_setsid
    posix_setuid
    proc_close
    proc_get_status
    proc_nice
    proc_open
    proc_terminate
    shell_exec
    show_source
    symlink
    syslog
    system
    virtual
    Szilvia
    Participant
    • 1 Topics
    • 6 Posts
    @sindeon

    Dear Manathan,

    I send you the screenshots of the php errors that my webhosting company sent me.
    These requirements are OK, I have 3 wordpress pages at the same provider, and they all use premium templates that I bought at themeforest.
    However, I think I am getting a little closer: I tried turning on and off plugins, one by one. When every plugin is turned on EXCEPT for grimlock, there is no JSOP message. The Gamipress + Grimlock is having the issues somehow, when I have Grimlock and turn on Gamipress, I get a crash, when there is none of them, everything seems fine (except I dont see the blocks of the theme, which is kind of the goal so this is not a solution).
    I had 2 complete crashes with the theme, and I had to re-install the complete wordpress and everything, and this was the fatal error message:
    Fatal error: Uncaught Error: Call to undefined function gamipress_is_network_wide_active() in /home/sindeonh/domains/sindeon.hu/public_html/wp-content/plugins/gamipress-buddypress-integration/gamipress-buddypress.php:141 Stack trace: #0 /home/sindeonh/domains/sindeon.hu/public_html/wp-includes/class-wp-hook.php(303): GamiPress_BuddyPress::activate(”) #1 /home/sindeonh/domains/sindeon.hu/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(”, Array) #2 /home/sindeonh/domains/sindeon.hu/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #3 /home/sindeonh/domains/sindeon.hu/public_html/wp-admin/plugins.php(193): do_action(‘activate_gamipr…’) #4 {main} thrown in /home/sindeonh/domains/sindeon.hu/public_html/wp-content/plugins/gamipress-buddypress-integration/gamipress-buddypress.php on line 141
    If you have any ideas please let me know. I really do not want to change the theme, but everything else, and other themes work and have no idea. It has already taken a week of work for me, with no result.
    Thanks,
    Szilvia

    Szilvia
    Participant
    • 1 Topics
    • 6 Posts
    @sindeon

    Dear Manathan,

    I tried two things:
    – reinstalled the whole wordpress, theme and plugin – same problem.
    – I contacted my webhost provider, and his answer was this: “the website error log is full with bugs. What is the php requirement of the theme?” I could not find your php requirement. Right now it is 7.4, but when I started making the site first, it was 7.2, and trying to solve this issue I changed to 7.2. They sent me the logs, but if I try to copy it here, this website crashes (please see attached the screenshot).

    I made the debug-change again, but can not find debug file in the wp-content.

    Szilvia
    Participant
    • 1 Topics
    • 6 Posts
    @sindeon
    This reply has been marked as private.
    Szilvia
    Participant
    • 1 Topics
    • 6 Posts
    @sindeon

    Dear Manatan,

    Thank you very much for your answer!
    I tried clearing the cache, and even tried it on my computer in different browser, but to no avail. Then asked a friend of mine to open it, and it does the same at different computer, different IP.
    When I look on the website, it looks perfect, and I can edit the blocks in the block editor, but I do not see what I am doing.
    I checked with my internet provider, and updated the PHP to 7.4 from 7.2, hoping this helps, but not.

    Szilvia

Viewing 5 posts - 1 through 5 (of 5 total)

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