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Manathan

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 6,775 total)
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  • Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hello Botsloh,

    It appears there is some confusion. Please find the following information:

    All compatible plugins with our theme are listed on the Themeforest page: https://themeforest.net/item/gorgo-minimal-content-focused-blog-and-magazine/23091367

    If you wish to add the community blog feature to your website, you must install the dedicated third-party plugin. In our demo, we illustrated this feature with the Social Articles plugin. This plugin is also listed on our Themeforest page. In the event that, here is the link: wordpress.org/plugins/social-articles

    It appears that the authors of this plugin have abandoned their plugin. However, you can obtain the same features using the BuddyPress User Blog plugin, as mentioned above.

    I hope this clarifies the matter. Please let me know if you require further explanations.

    Best regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hi Botsloh,

    Can you confirm me you’re talking about the BuddyPress User Blog plugin ?

    This is not a third-party service. This is a plugin that extends your website features, like any other WordPress plugin. By default, you have to be at least an editor to create an article on a WordPress website, using the backend. With this premium plugin, your website users will be allowed to create and manage their own posts from their BuddyPress profile, with a user-friendly editor on the front end.

    Hope this will be clear. Let me know if you need more explanations.

    Cheers,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hello BOTSLOH,

    Thank you for purchasing our theme. We trust it will exceed your expectations.

    Issue 1:
    Could you please confirm that you have downloaded and installed the Social Articles plugin? Please note that the blog feature is managed by a third-party plugin that enables your members to create and manage their own posts from their BuddyPress profile. However, we recommend the BuddyPress User Blog plugin. This plugin is compatible with the latest version of WordPress. With this premium plugin, you have control over which fields your members are permitted to fill and whether posts require administrative approval before being published. If you intend to establish a community site and provide your users with the opportunity to blog, this plugin is precisely what you require.

    Issue 2:
    Utilizing the BuddyPress User Blog plugin will provide a similar page.

    Issue 3:
    I am pleased to confirm that Gorgo is fully compatible with the latest version of WordPress. The theme has reached a mature, stable state, with its core functionality remaining robust and reliable.

    While Gorgo necessitates fewer updates compared to newer themes, our primary objective is ensuring long-term stability and compatibility. Should any significant modifications be required in the future, we will release updates to maintain optimal functionality.

    Issue 4:
    Please be advised that the Forum is managed by bbPress. Deactivating this plugin will remove the « forum » tab from your users’ profiles.

    Should you have any further inquiries or requests, please feel free to create additional forum topics.

    Best regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hi se,

    Sorry to read that.

    In fact, BuddyBoss team should be the one making the compatibility with their BuddyBoss theme. It is up to the theme to be compatible with a plugin.

    Ce can consider doing the jobs ourselves, but other people have to mark their interest.

    Concerning your message : Can you please tell us where did you see that MatchPress plugin is good for BuddyBoss ? Our plugin work with BuddyPress plugin, but we did not tested it with BuddyBoss. Even though some style might need to be adapted, all should work fine with BuddyBoss.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hi Quel,

    Thank you for bringing this to our attention. To make an event easier to edit with block editor, simply add the following code snippet to your website:

    add_action( 'enqueue_block_editor_assets', function() {
        wp_add_inline_style( 'grimlock-blocks', "
            /* CSS HERE */
    
    .wp-admin div.edit-post-visual-editor .block-editor-writing-flow{
      color:#fff;
    }
    body.wp-admin, :root{
      --tec-color-text-event-title: inherit !important;
      --tec-color-text-primary: inherit !important;
      
    }
    .wp-admin .tribe-editor__organizer__fields h3,
    .wp-admin .tribe-editor__venue__form h3,
    .wp-admin .single-tribe_events .tribe-events-c-subscribe-dropdown:not(:hover) .tribe-events-c-subscribe-dropdown__button-text, .single-tribe_events .tribe-events-c-subscribe-dropdown:not(:hover) button.tribe-events-c-subscribe-dropdown__button-text, .tribe-events .tribe-events-c-subscribe-dropdown:not(:hover) .tribe-events-c-subscribe-dropdown__button-text, .tribe-events .tribe-events-c-subscribe-dropdown:not(:hover) button.tribe-events-c-subscribe-dropdown__button-text{
      color:var(--grimlock-text-color) !important;
    }
    
        " );
    }, 20 );

    To add this code snippet to your site, we recommend that you use the Code Snippets plugin (https://wordpress.org/plugins/code-snippets/). If you have never activated this plugin, please read the following post: Adding Custom PHP Without Changing Your Child Theme.

    Please also note that we don’t provide any theme customization. So, you shouldn’t expect other snippets from us unless it’s to fix an issue stemming from our own codebase. We always try our best to help theme users whenever we can and only provide code snippets out of courtesy to prevent them from waiting for the next update.

    Regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hi Oasisgamesio,

    Thank you for your feedback. It’s best if we take a quick look at this.

    Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings. You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hi Oasisgamesio,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    When activating the theme, the theme setup is launched automatically. Then, you can select the demo of your choice and the theme setup will install everything for you.

    Please find the attached screenshot.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hi Matt,

    Thank you for your precious feedback. There are indeed some adjustments that can be made to ensure a better mobile editing with our theme. We’ll look into that for the next update. 🙂

    Thank you for your patience.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hi Sandeep,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    Unfortunately, we have no clue. As this issue is related with the standard behavior of BuddyPress, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums: buddypress.org/support

    We remain available for all support requests related with the use of your theme.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Fine eryxmedia, we’ll wait for your feedback. 🙂

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hi iCon,

    Unfortunately, we think that to edit the login form to add a custom field for agent code requires custom development work. In consequence, our recommendation is to hire a developer to do this job for you. Customization development is not part of the support we provide.

    If you’re on a tight budget, we recommend you to require the services from Fiverr. This web platform gives you access to developers who already have experience with theme customizations, and for very competitive prices.

    Disclaimer : we have no affiliation with Fiverr and are only recommending it as a starting point and a popular option for those who might not be sure where to look when in need of some custom work.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hello Eryxmedia,

    Indeed. To clarify, while our theme is compatible with various plugins, for exemple BuddyPress User Blog or MatchPress, please note that no premium plugin or add-on is included in our theme package. When you purchase Gorgo or any theme, you are acquiring the theme itself. The plugins featured in our demo content can be installed during the demo setup, but premium plugins must be purchased separately and manually installed.

    With MatchPress, you can swipe left, right, and top for Superlike. Both users receive a notification when there is a match, they can’t reach each other without mutual like.

    Thank you for informing me. It appears that the demo user had swiped all tests users on our demo. The demo has been reset.

    Best regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hi @eryxmedia,

    We’re very sorry for your inconvenience. Manage emails in WordPress might be quite complicated.

    First of all, you need to check if your emails are well being sent from your WordPress site or not. We wrote an article in our documentation about that:

    Not Receiving Emails

    Please be aware that we do not make any changes to BuddyPress core emails in our theme or plugins. So, this issue has to come from elsewhere. Unfortunately, the installation, setting or debugging of third party plugins and hosting server misconfigurations isn’t part of the support we will provide for our theme.

    Concerning your costomization work request, please be aware that this is a service that we do not provide. We only share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.

    If you want to go further with the customization of your website, we advise that you hire a developer to do it for you. If you’re on a tight budget, we recommend you to require the services from Fiverr. This web platform gives you access to developers who already have experience with theme customizations, and for very competitive prices.

    Disclaimer : we have no affiliation with Fiverr and are only recommending it as a starting point and a popular option for those who might not be sure where to look when in need of some custom work.

    However, our theme is compatible with MatchPress, a plugin we built. It adds powerful matching features to BuddyPress like Member likes, skips, super likes and conditional private messaging! Might be a quicker option than build the tinder like feature yourself.

    Thank you for bringing these other question to our attention. We’re glad to answer any question related to the use of our theme.

    However, providing the best support and keeping track of issues and their resolutions becomes challenging when multiple subjects are addressed in the same topic. Additionally, it’s more efficient for us to share the resolution for a single issue with other members of our community facing the same problem.

    Could you please split your questions into different topics? One question = one topic.
    By doing this, you will be making a significant contribution to this forum, and we sincerely appreciate your cooperation!

    Thank you.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hello Sheila,

    I have deactivated Elementor, and all is working correctly. Could you please verify? It appears that Elementor plugin is causing this issue with the customizer.

    Best regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hi Sheila,

    Thank you for your feedback.

    In that case, it’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings. You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Strange. Did you refresh the ftp to make sure it doesn’t appear ? This content might give us a clue of what’s going on. 🤔

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    There is too much information. You can deleted the debug.log file. Then, go to the customizer and try to edit the page. You’ll face the same issue, but a new debug.log file will be created, with just the last errors log. Then, copy-paste the content in the next reply. 🙂

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hi Sheila,

    Thank you, but we need the content of the debug.log file, not the wp-config.php.

    Can you please copy-paste the content in a private reply, please ? 🙂

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hi Sheila,

    Thank your for your feedback. This time, thanks to the code snippet that you’ve recently added to your wp-config.php file, we should be able to read the error.

    Could you share the content of your debug.log file with us please? You can post the content of this file as plain text in your next reply and mark it as private to keep this between us.

    After having reviewed your next reply, we should be able to tell you if the issue is caused by our product, a third party plugin or any type misconfiguration on your server.

    If we’re not able to help, we’ll recommend you to transfer the error logs to the plugin author or to your server hosting support.

    Thank you.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    thank you for granting us access to your dashboard. Seems there was a style issue, it has been solved thanks to this CSS snippet :

    /**
    * Remove padding right in user name in directory
    */
    .directory #members-directory-form .card:not(.term__card) .entry-header{
    	padding-right:0px;
    }
    .shortcode-author-avatars .grimlock-author-avatars__author-list{
      width:100% !important;
      display:flex !important;
    }
    

    Also, it’s important to remember that we share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.

    If you want to go further with the customization of your website, we advise that you require customization work.

    Regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hi iCon,

    Thank you for reaching out to us!

    It’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hi Sheila,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    To help us getting clues and find a solution to this issue, please activate logging on your website, just turn WP_DEBUG to true, by pasting the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings 
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    More on this in the following topic: Debugging in WordPress.

    Let me know when it’s done.

    Thank you.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hi Matt,

    The link is located on the text. Please select the text, you’ll be able to click on the chain to edit the link. 🙂

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6778 Posts
    @themodactyl

    Hi Kennethb,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    Glad to read you’ve been able to solve this.

    If you have further questions or requests, feel free to create other forum topics.

    Cheers,

Viewing 25 posts - 1 through 25 (of 6,775 total)

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