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Catarina Ferreira

Forum Replies Created

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • Catarina Ferreira
    Participant
    • 5 Topics
    • 21 Posts
    @catarinaferreira

    Worked like a charm. Gonna save the link for future reference. Thank you!

    Catarina Ferreira
    Participant
    • 5 Topics
    • 21 Posts
    @catarinaferreira

    Hi Jean! Gonna check this, thanks 🙂

    Catarina Ferreira
    Participant
    • 5 Topics
    • 21 Posts
    @catarinaferreira

    Uh! I’d like this one!

    Catarina Ferreira
    Participant
    • 5 Topics
    • 21 Posts
    @catarinaferreira

    Thank you so much! Sorry I’m such an idiot that I kinda gave up on searching in the documentation. I’ll do better next time.

    Catarina Ferreira
    Participant
    • 5 Topics
    • 21 Posts
    @catarinaferreira

    Hi Jason, thanks for keeping us posted.

    I’m so sorry to hear this. Our resources are limited, and as I sent a ticket to our hosting provider, I’m afraid they will suggest an upgrade.

    We believed PHP values would be the only thing to solve as we bought the theme, and this provider allows to change those values. I hope at least an upgrade can solve things.

    Thank you for the help, and I’ll come back with news when I have them.

    All the best,

    Catarina Ferreira
    Participant
    • 5 Topics
    • 21 Posts
    @catarinaferreira

    Thank you. Hoping you can find it tomorrow. If not, oh well. xD

    We’re hoping to launch March 28th and this has been one of the issues holding us.

    Also, I noticed today new updates are up, but didn’t do them as you were starting to check things soon. We usually keep everything up to date. 🙂

    Will be waiting for news. Have a good evening.

    Catarina Ferreira
    Participant
    • 5 Topics
    • 21 Posts
    @catarinaferreira
    This reply has been marked as private.
    Catarina Ferreira
    Participant
    • 5 Topics
    • 21 Posts
    @catarinaferreira

    Hi Manathan,

    Of course. Please send an e-mail address to invite you.

    Well, we can do a backup. Hopefully it will make sure the work I already did with blocks and all will be saved. :’)

    Thanks

    Catarina Ferreira
    Participant
    • 5 Topics
    • 21 Posts
    @catarinaferreira

    Hey,

    Nop. Not using that Plugin. Gonna send a list btw of what we have.

    Catarina Ferreira
    Participant
    • 5 Topics
    • 21 Posts
    @catarinaferreira
    This reply has been marked as private.
    Catarina Ferreira
    Participant
    • 5 Topics
    • 21 Posts
    @catarinaferreira

    Hey again!

    This has been quite frustrating. We contacted our host, they made the changes. We also followed your directions. We got all plugins installed, we fill all requirements. Our issue seems to be similar to this one raised by another client: https://support.themosaurus.com/forums/topic/blocks-do-not-load-while-editing/

    We can’t seem to figure out what’s wrong.

    It only happens with the Grimlock blocks.

    Any other suggestions?

    Catarina Ferreira
    Participant
    • 5 Topics
    • 21 Posts
    @catarinaferreira

    I should add that this seems to be happening only with the Grimlock sections.

    Catarina Ferreira
    Participant
    • 5 Topics
    • 21 Posts
    @catarinaferreira

    Still having issues with the blocks. 🙁 Previews on edit are not working and I just really can’t edit a few of them.

    Catarina Ferreira
    Participant
    • 5 Topics
    • 21 Posts
    @catarinaferreira

    Ok, belay that. The image issue seems to be a WordPress thing, according to one of our WordPress experts. Stupid issue.

    Will keep you posted!

    Catarina Ferreira
    Participant
    • 5 Topics
    • 21 Posts
    @catarinaferreira

    Hi Manathan,

    1. Ok, apologies for the confusion. I will create a new topic if I see the performance issues continue. (Site just keeps freezing and stopping me from editing or posting, basically, it’s overloaded).

    2. Already sent a ticket to the host concerning the blocks issue. Let’s see how it goes!

    3. I searched for the best place to address this issue, but honestly I’m not sure there’s one in the Forum. It’s really just a question.
    I can’t seem to add featured images to some posts or pages. Where can I make sure that option shows? Related pics are below, where one page let’s me put a featured image and the other doesn’t.
    Please tell me where’s the best forum spot to post this issue

    Thank you,
    Cat

    Catarina Ferreira
    Participant
    • 5 Topics
    • 21 Posts
    @catarinaferreira

    Hi Manathan,

    Thank you!

Viewing 16 posts - 1 through 16 (of 16 total)

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