charitytodayLee Rayment
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Thank you resolved.
How do we get a refund, please? We don’t have time for these games. It takes nothing to reach out via email and offer proper support like other themes.
You are really going to let your sales and customers down if you do not get on top of this support.
The forum is available to everyone paid or unpaid, you are not offering anything any different to paid support customers. What is the point in paying for support?
It has been five days since I asked some pretty basic questions above, and you still cannot afford me the answers, I’m not here to make your forum look setup look good.
Very frustrating user experience.
Thank you for your reply.
No problem, I was not aware it was public, I thought it was a private support system as I had paid for direct fast support.
Did you answer the other questions anywhere else? I’ve waited 3 days so far for any kind of response and still cannot see anything?
As it’s public, could you please delete the email in the initial post?
Thank you.
