Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Dorianrevest

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 36 total)
  • Author
    Posts
  • Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    Hello, I discovered that the litespeed cache plugin posed this display problem

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    attached file

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    Ok thank you 🙂

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    Hello, the update went well but the functionality that allows you to see the percentage of correspondence between two partners is add and I would like to remove it.

    I had already done the manipulation on the old version but the one appeared

    Best Regards.

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    I managed to solve the problem! thank you

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    Best Regards.

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    Hello,
    I managed to update the theme and part of the problems are solved but other not.
    1: Black line appears on some page (see image)
    2: The design of the subscriptions has completely changed compared to the previous version
    3: a blue color appears on the image on the right

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    I don’t see a notification to update the comem theme you can see on the attached image.

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    I have not requested updates for your theme from my back office.

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83
    This reply has been marked as private.
    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    Hello, everything is up to date on my site and the problem persists.

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    Ok perfect !

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    Thank you very much it works 🙂

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    Hello,
    thank you for your answer. I followed your instructions to clear the cache of my browser, and I downloaded a cache module but it still does not work. I disabled all modules and and PHP modifications but I still have the problem. Does it have an FTP cache file that I can delete directly? or did you have another solution?
    I have all the plugins up to date.

    Best regards.

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    Hello,
    The members maps page has been deleted and I want to recover it or re-create it so that I can use all the features.

    A solution ?

    Regards.

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    I am also interested in this solution. 🙂

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83
    This reply has been marked as private.
    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    Hello,
    actually I do not have the background image, here is the configuration of my page.

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    thank you 🙂

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    Hello,
    I looked at the different answers but that does not explain how to allow the font file to load correctly using the FTP client.

    Can you explain to me ?

    Best regards 🙂

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    Thank You !

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    thanks for your reply, in which file should I copy this?

    Regards.

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    Thank you for your answers to my many questions 🙂
    In pictures, the mobile and computer screenshots. You can see that on computer I have a filter icon and on mobile it disappears

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83

    I found the solution
    Appearance > Widgets > Profile Search and add BP Members maps filter.
    Add the shortcode which is in the plugin Profile Search

    Dorianrevest
    Participant
    • 19 Topics
    • 55 Posts
    @dorianrevest83
    This reply has been marked as private.
Viewing 25 posts - 1 through 25 (of 36 total)

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site