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Anders Hyldahl

Forum Replies Created

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Anders Hyldahl
    Participant
    • 5 Topics
    • 9 Posts
    @hyldahl

    Thank you very much.
    The trick was the Screen options. When CSS-classes is enabled, they also shows up in the customizer 🙂

    Anders Hyldahl
    Participant
    • 5 Topics
    • 9 Posts
    @hyldahl

    The problem, that the article was showing up inside the news feed have I solved by NOT using the Cera theme on Knowledge Base pages, but using the theme from Knowledge Base itself.

    BUT the other problem, namely that the News menu item is lightening up, when an article is shown from the Knowledge Base is still an issue. How do I solve that?

    Anders Hyldahl
    Participant
    • 5 Topics
    • 9 Posts
    @hyldahl

    Hi Olivier

    Thank you for your tryings

    But of cause I have already tried all the suggestions given here on the support site. I am not the first one who has issues with installation of the the demo content.

    After several hard tryings it turns out, that having debug turned ON in WordPress ruins the installation of the demo content.
    Turning debug OFF in WordPress the demo content installs fine – This is really weird

    Anders Hyldahl
    Participant
    • 5 Topics
    • 9 Posts
    @hyldahl

    Hi Olivier

    Thank you for your response. I hope you enjoyed a merry Christmas.

    My major issue is that the Demo content and layout is not appearing when I have installed the Cera theme with the demo content.

    What I have done is to install WordPress version 5.5.3 (Cera is not made for version 5.6 yet) on a well-functioning PHP (version 7.4.13) and MySQL (version 8.0.22). The site health is OK with no issues at all. When I have tried to use other themes, everything works fine including their content and demo layout. But Cera does not.

    I have reinstalled WordPress many times at installed Cera on top of a fresh WordPress in many different ways with no success.

    I have tried with and without Elementor – No effect. I have tried to let Ceras activation-procedure install and activate all the plugins I need or install and activate all the needed plugins prior to the installation of the Cera theme – still with no success.

    I have tried to import the demo-content given in your XML-file using the WordPress importer – Still with no success. Actually, this ends up with a hard 500 (nothing in either the WordPress log or the PHP log on what happened).

    Therefore I have tried to investigate the log files for other errors during the installation of the Cera theme and the used plugins. Some minor errors in the plugins could be solved following instructions for them. But it did not help on the installation of Cera.

    I attach a screen-dump on how my website looks like after having installed the Cera theme and the demo content and layout. I expected a website looking like the Cera-demo-website. But it is not the case.

    Please explain how to install the demo content and layout. And NOT by referring to the same not useful troubleshooting page you also have also referred others to. It does NOT help, because it contains no solution.

    Is there some features in PHP that is provided by Cera? Is there in WordPress?

    In the merlin-wp/main.log there is a lot of line-pairs of following kind:

    [2020-12-26 16:24:16] merlin-logger.DEBUG: Invalid taxonomy. [] []
    [2020-12-26 16:24:16] merlin-logger.WARNING: Failed to import bp_docs_associated_item Analyst Practice [] []

    I also realized that your installation procedure is NOT idempotent, as an installation procedure should be. It is not fair that I have to remove everything and then reinstall everything just because I want to change something in the selections or configuration (if I do NOT remove everything and reinstall everything again a lot of errors is popping up in the PHP error log.

    I have tried so many things, so many reinstallations with different selections. I have wasted so much time. You MUST be able to provide me with a working installation procedure.

    Best regards
    Anders

Viewing 4 posts - 1 through 4 (of 4 total)

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