Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Ross

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    March 3, 2020 at 18:10 #10403
    Ross
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    @rossh

    Hi,

    Thanks for the speedy reply. As you’ve said, I was hoping for a complete version of the site as shown in your demo. I require most of the functionality for my project. Unfortunately I have other sites on my server that were affected by the installation of the theme and as such I’ve had to remove it completely so can’t follow the debugging steps you’ve listed. I’ve spent the last 24 hours sequentially activating plugins to pinpoint what is the issue and believe it may be rtMedia or Social Articles. I know that 3rd party plugins aren’t the responsibility of Themosaurus and your theme and Grimlock plugins most probably aren’t causing the CPU issue, however without all of the plugins in your demo the theme itself has no use to me.

    March 3, 2020 at 15:03 #10388
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