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Rubber duck

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Viewing 25 posts - 1 through 25 (of 25 total)
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  • Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus

    Come again…

    The only thing he found was some malware.

    As mentioned in my previous message I cleaned all things up but STILL I have the same problems.

    I NEED to now what the problem is.

    If you provide me the issues I can relay that to the hosting party.

    Hope you understand? Did you read https://support.themosaurus.com/forums/topic/content-import-plugin-not-uploading/ ?

    Again I did ALL Jason asked. I have answered that I did so. It does not work.

    M.

    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus

    Hi,

    But can you tell what exactly the issue is… I mean im gonna contact my hosting provider, but I need a technical explanation what goes wrong. In that way they can act.

    Marv

    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus

    Hi Manhatan,

    Sounds like a plan.. so im gonna wait for the wizard problem resolution first. Do you have any idea what time / day that problem is being solved? If the wizard problem cant be resolved then could you install all the plugin required manually + all the content (elementor) pages of the social and dating theme. I have not decided yet which one to use.

    Marv

    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus

    Okay… I think we don not understand each other.

    My experience so far:
    Just a small recap regarding my experience buying The Gwangi theme:
    – 8 days ago I bought the theme
    – I tried the installation wizard but it just wont work, the grimlock plugins are not uploading + all of the theme content wont install either
    – I requested help through support and got back standard pointers what to do. I tried ALL of theme, but still the wizard would not work
    – During the weekend I fiddled around and managed to upload things manually. Still could not figure out how this thing work.
    – So I asked support If I have uploaded all the correct plugins or maybe am I missing some

    Bottom line we are a week further and still the Theme does not work. So the only thing Im asking that you take a look (you have all the logins) and find out why this is not working. I really don’t want to try stuff out anymore, my time (as is yours is valuable) and I (pretty please) want this thing the work properly.

    Hope you understand my frustrations.

    Best Marvin

    I hope

    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus
    This reply has been marked as private.
    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus

    Hi,

    It was already there…

    // Enable WP_DEBUG mode
    define( ‘WP_DEBUG’, true );

    // Enable Debug logging to the /wp-content/debug.log file
    define( ‘WP_DEBUG_LOG’, true );

    // Disable display of errors and warnings
    define( ‘WP_DEBUG_DISPLAY’, false );
    @ini_set( ‘display_errors’, 0 );

    /* Add any custom values between this line and the “stop editing” line. */

    /** Gwangi */
    define(‘WP_MEMORY_LIMIT’, ‘256M’);
    define(‘WP_MAX_MEMORY_LIMIT’, ‘256M’);

    /* That’s all, stop editing! Happy publishing. */

    /** Absolute path to the WordPress directory. */
    if ( ! defined( ‘ABSPATH’ ) ) {
    define( ‘ABSPATH’, __DIR__ . ‘/’ );
    }

    /** Sets up WordPress vars and included files. */
    require_once ABSPATH . ‘wp-settings.php’;

    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus
    This reply has been marked as private.
    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus

    Hi Jason,

    Cleaned it all up..

    Tried it again..

    No luck.

    – All grimlock plugins wont install
    – Content percentage stuck on 0%

    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus

    Thanks for your response.

    Would it be possible that you manually install the dating theme. I tried what I could, but somewhere it is missing something.

    Could you also take a look if I installed all the correct plugins? Elementor is installed fyi. But maybe i missing some plugins.

    Looking for a method so I can work with the theme..

    Marv

    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus

    Hi Guys,

    It has been a week now since I dropped this problem.

    So far I have had 2 standard answers, but not a solution to my problem.

    Meanwhile I have managed to get the thing manually, kinda… I mean I still have other issues

    I find the lack of communication a bit under performance If I compare them to other themes.

    Hopefully this will trigger for a speedy solution to get the wizard up and running for me

    Best, Marvin

    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus

    Sorry, but this does not help me at all.

    As in my previous tickets you give me standard answers (https://support.themosaurus.com/forums/topic/missing-plugins-and-elementor-builder-not-working-on-content-pages/#post-40989). But I need a solutions.

    In your documentation it is stated that the theme works with elementor.

    Now I am not able to get to work. Tried it all.

    So please could you take a look and (you have my logins) and find out what i am doing wrong?

    Best,
    Marvin

    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus
    This reply has been marked as private.
    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus

    Just made a new ticket… with the new question.

    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus
    This reply has been marked as private.
    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus

    Is there a possibility that this can be solved today?

    Im a bit pressed in time regarding this project. I really like this theme, but I just dont want to be stuck at the install phase of the theme.

    Is a full refund possible of the theme?

    Hoping for a speedy solution..

    Best,
    Marvin

    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus
    This reply has been marked as private.
    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus
    This reply has been marked as private.
    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus
    This reply has been marked as private.
    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus
    This reply has been marked as private.
    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus
    This reply has been marked as private.
    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus
    This reply has been marked as private.
    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus
    This reply has been marked as private.
    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus
    This reply has been marked as private.
    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus
    This reply has been marked as private.
    Rubber duck
    Participant
    • 2 Topics
    • 27 Posts
    @batavus

    The import content is stuck at 0%… I managed to upload manually the grimlock plugin…

Viewing 25 posts - 1 through 25 (of 25 total)

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