Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

knowmates

Forum Replies Created

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • knowmates
    Participant
    • 19 Topics
    • 24 Posts
    @knowmates

    Hello @Manathan,

    we just noticed during the registration process that after clicking on the link in the email the user gets redirected to the 2 column login page (form on the left, image on the right). Here it is not possible to log in because the activation key was not activated. With “My Private Site” > Site Privacy > Enable login privacy the user has no chance to activate the key.

    How con we use the 2 column login page furthermore and also link the user to the activation page within the email?

    Best regards

    knowmates
    Participant
    • 19 Topics
    • 24 Posts
    @knowmates
    This reply has been marked as private.
    knowmates
    Participant
    • 19 Topics
    • 24 Posts
    @knowmates

    Hello,

    that is nearly what I wanted but is it possible that the user does not have to click on “Log In”? Futhermore I want the 2-column-layout with the big image on the right side initially after loading https://intranet.domain.de.

    Best regards

    knowmates
    Participant
    • 19 Topics
    • 24 Posts
    @knowmates
    This reply has been marked as private.
    knowmates
    Participant
    • 19 Topics
    • 24 Posts
    @knowmates

    Hi there,

    I just noticed that the members directory does show up in the Customizer as it should.

Viewing 5 posts - 1 through 5 (of 5 total)

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Turn Your Cera-Powered Website Into a iOS and Android App

15% discount for users of themosaurus theme

To operate the full power of the Cera theme, we have partnered with the Zipline team. Your community website can now be turned into your own custom app for iOS and Android.

We got you an incredible discount!