Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Christian Jenkins

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 27 total)
  • Author
    Posts
  • Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Hello,

    Thank you for your reply, but I have already completed the task above.

    I also have used a private browser as well and nothing has changed for the good.

    Thanks,
    Christian

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40
    This reply has been marked as private.
    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Hello!

    Any updates to this matter?

    Thanks,
    Christian

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Hello,

    Could you please tell me what JS handles the cart dropdown. Also, what do you want to see in the console, as I don’t have any errors.

    thanks,
    Christia

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Hello,

    I believe I found the issue (CSS snippet).

    Could you please tell me why the cart dropdown opens the cart page directly or randomly shows the items in the cart. Meaning clicking on the cart dropdown isn’t constant.

    Thanks,
    Christian

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Here is a video of the issue: https://streamable.com/2ci0a6

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40
    This reply has been marked as private.
    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40
    This reply has been marked as private.
    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    EDIT

    I’m sorry its a 404 error, when trying to download the zip file.

    Thanks,
    Christian

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Hello!

    Your fix its working for the most part, THANK YOU!

    I did find that some of the other icons are not showing up still. Most of the that aren’t showing up are the var(–grimlock-whatever name).

    Thanks,
    Christian

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Hello!

    Thank you for the update! I will be on the look out for the theme update!

    Thanks,
    Christian

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Please disregard! I found the issue.

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Howdy!

    I am mainly using Google Chrome, I flip back and forth using several different browsers (Edge, Chrome, Firefox, Safari). Again its random.

    Thanks,
    Christian

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40
    This reply has been marked as private.
    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Howdy,

    Do you have a timeframe to fix JetPack’s Widget Visibility?

    Thanks,
    Christian

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Hello Manathan,

    I believe I found the fix of the panels loading in the wrong place. I am using the plugin “Smush,” and I had an option enabled to lazy load widgets after unchecking that option, and it seemed to fix my issue.

    I re-read your last response, and I didn’t see your answer on how to hide the panel based on the user role.

    Lastly, can you tell me why “stationery” is placed before the “substation” panel? When looking at the devtools stationery panel is block 25, and the substation panel is block 23.

    Thanks,
    Christian

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40
    This reply has been marked as private.
    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Sorry, the image didn’t attach.

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Hello Manathan,

    If you can look at the screenshot attached, it will show different colors.

    First, the red color, on load/refresh times, the cards don’t load properly, and they SHOULDN’T stacked on top of each other. To fix this error, I manually resize the window.

    Second, the plugin is Block Visibility by Nick Diego, https://wordpress.org/plugins/block-visibility/.

    Thanks,
    Christian

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Hello,

    I’m sorry, I found the solution.

    Thanks

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Howdy,

    I found the reason and fixed it!

    Thanks

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Hello,

    I disabled the WooCommerce Cart Fragments, once I enabled the Fragments again the dropdown worked again.

    Thanks,

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Hello,

    I have attached a screenshot as you requested.

    Thanks

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Hello,

    Thank you for replying back, I unfortunately have to use a php snippet (many reasons). I want to know if you could tell me why your theme isn’t taking the snippet I have used above?

    Thanks

    Christian Jenkins
    Participant
    • 17 Topics
    • 44 Posts
    @christianj40

    Just letting you know I found the issue to THIS topic!

    Thanks again!

Viewing 25 posts - 1 through 25 (of 27 total)

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site