Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Kokiri

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 31 total)
  • Author
    Posts
  • Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri

    Certainly!

    Thank you for providing guidance on adding the code snippet to the Custom CSS panel of the WordPress Customizer. I’ll make sure to follow those steps to implement the necessary changes.

    I completely understand your policy regarding CSS snippets and appreciate your clarification on the matter. Rest assured, any further requests for snippets will only be made in the case of urgent defects that need to be addressed promptly.

    I apologize for bundling multiple issues in a single topic. I’ll ensure to adhere to the “one question = one topic” guideline going forward to facilitate better organization and assistance within the community forum.

    Once again, thank you for your support and guidance.

    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri
    This reply has been marked as private.
    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri
    This reply has been marked as private.
    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri
    This reply has been marked as private.
    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri

    Custom feature?

    I included my screenshots above hopefully that will be of help – You can certainly check and see if a CSS Snippet can be made.

    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri
    This reply has been marked as private.
    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri

    My apologies to my last post apparently I didn’t pay attention lol – sorry about that sure I can make an account with full admin abilities however will I need to make a full wordpress site back up?

    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri

    So will I need to make any type of back up or anything or just a regular user account?

    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri
    This reply has been marked as private.
    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri
    This reply has been marked as private.
    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri
    This reply has been marked as private.
    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri
    This reply has been marked as private.
    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri
    This reply has been marked as private.
    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri

    Hi Manathan,

    A follow up to my following post made above after some recent code changes, development changes to my site overnight spent about 5 hours fixing the errors that occured when changing my theme to Twenty-Four and back to Armadon I have investigated this:

    Thank you for your ongoing support.

    I managed to address the issues with the footer and sidebar. However, I encountered a challenge while attempting to put “Sidebar 1 or 2” on certain pages. Unfortunately, due to this limitation, there are slight modifications, and I’m working to find a solution.

    Regarding backups, I am currently exploring alternative methods as my host has been less than cooperative in saving new backups that preserve the specific theme configurations for my site.

    Additionally, the “/edit” functionality on certain profile functions remains unresolved. Specifically, two of my plugins allowing users to edit media pictures and create blog posts from the front end are still encountering a “bp-member-profile-edit” issue, resulting in a 404 Error Page.

    I appreciate any guidance you can provide to resolve these persisting challenges.

    Thank you for your continued assistance.

    Best regards,
    Kokiri

    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri

    Hi Manathan,

    I appreciate your prompt response and assistance.

    I followed your instructions and deactivated all Grimlock plugins while switching to the Twenty-Twenty four default theme. Unfortunately, the error still persists. Moreover, this process has indeed caused some disruptions to my theme, affecting widgets and the footer. Unfortunately, I didn’t have a backup, and now I’m left with the task of restoring everything to its previous state.

    I’m hoping for further guidance on how to resolve the initial issue and any assistance in restoring my theme to its original configuration.

    Thank you for your understanding.

    Best regards,
    Kokiri

    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri
    This reply has been marked as private.
    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri

    @Manathan

    You’re very welcome!

    I appreciate your prompt response and commitment to addressing the theme issue. It’s great to know that you’re actively working on a fix, and I’m looking forward to the next update. Let’s not let the Bugmas Lol affect our holiday spirit!

    No rush on my end—I understand these things take time. Thank you for keeping us in the loop, and I’ll patiently await the update. I currently have my website at PHP 7.3 until fixes have occurred. 😊

    Best regards,
    Kokiri

    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri

    Hi Manathan,

    Thank you for providing with some awesome plugins! I did download the bbPress Multi Image Uploader plugin, where certain images can be uploaded successfully, but others trigger a “File Extension Error.”

    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri
    This reply has been marked as private.
    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri
    This reply has been marked as private.
    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri
    This reply has been marked as private.
    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri
    This reply has been marked as private.
    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri

    To Support,

    I’m sorry I made a topic in such a quick hurry. I have resolved the issue. It had to do with my Permalinks. Not sure what happened, but I just reset the permalinks.

    I have learned that:
    404 errors usually cause by 3 things
    1. missing SSL
    2. missing files
    3. permalinks

    So in other words I fixed my own issue too soon haha.

    Thank you in advance and Happy Thanksgiving to the staff of Themosaurus!

    This topic can be closed now~

    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri

    Hi Manathan,

    Thank you for your prompt response.

    I have reviewed the documentation you provided regarding email management in WordPress, and it was insightful. I’ll make sure to check if the emails are being sent from my WordPress site as suggested most of the e-mails are being sent cause I have the site connected to MailSMTP plugin which is using my Google account for the site. Really the only e-mail not being sent is just the Account Activation E-mail for new members literally is the only e-mail not sending.

    I understand that your theme or plugins do not alter the core emails of BuddyPress, and I appreciate the clarification. I’ll investigate further to identify the source of the issue, considering third-party plugins and potential hosting server misconfigurations.

    Thanks again for your assistance.

    Best regards,
    Kokiri

    Kokiri
    Participant
    • 11 Topics
    • 42 Posts
    @kokiri
    This reply has been marked as private.
Viewing 25 posts - 1 through 25 (of 31 total)

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site