Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Thiago Sales

Forum Replies Created

Viewing 24 posts - 1 through 24 (of 24 total)
  • Author
    Posts
  • Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    Hello.

    Very good… I will use it. Congratulations.

    Thanks.

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    Hello.

    Thanks.

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    That’s right.

    I disabled the plugin and the add-ons and they appeared… I’m going to learn about the plugin.

    Thank you very much.

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    Hello.

    I checked yesterday with the hosting provider and there is nothing, many tests were done and everything released.

    It can only be some plugin configuration, after activating (active status) and “send email for password reset” the email for password change is successfully received…

    Thank you… I will search…

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    OK thank you. I already have a clue where to look.

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    I just checked, not even in the email from the administrator of wordpress I receive any information that a new user has been registered. So, I can’t know if there are any users pending for manual approval whatsoever.

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    Hello.

    I use language in Portuguese do Brasil, that’s why I couldn’t find the page. I changed and appears.

    However, it shows that there are two members, but displays the message “Sorry, no members were found“.

    Observation:
    – even with a logged in user, it shows the same message.

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    Perfect.

    It worked out…

    The theme is wonderful and uses several plugins, so I’m lost on how to search and which plugin to search.

    Thanks to the great support, I’m getting it.

    Thanks.

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    I’ll look if I can find any more options here.

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    Hello.

    In Learndash >> Settings >> Design & Content Elements >> Active Template = Learndash 3.0

    As attachment.

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    Resolved… Just install grimlock for Learndash…

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales
    This reply has been marked as private.
    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales
    This reply has been marked as private.
    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    Thanks for the answer.

    However, I don’t quite understand about the first column and video, do you have a print of what this would look like?

    Thanks.

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    Quite interesting resource.

    I could inform you as soon as the update comes out.

    Tracking topic.

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    Thanks. It seems that the upper MENU has disappeared : )

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    Thanks.

    I needed to know which plugin is responsible for doing a search. Now I know where to start 🙂

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    I deleted everything and installed it again… It worked : )

    Thanks.

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    Still on the side MENU, is it possible to put “My courses” down? Or still omit this information?

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    The side MENU seems to be all right, but the SOURCE is big… How to decrease?

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    A top black LOGIN bar appeared, I must have selected something wrongly

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    I deleted all plugins and imported the theme again, it looks like it worked 🙂

    just a few details

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    Thanks… I’m getting the hang of it 🙂

    Thiago Sales
    Participant
    • 17 Topics
    • 41 Posts
    @salesesales

    Hello…

    After installing the theme I registered a user, but he didn’t access… I asked for a new password and registered and received a notice that I would receive an account ACTIVATION email by email, but nothing arrived by email. mail…

    I managed to solve it by activating the user manually through the wodpress admin panel.

    I would like to know where this setting is, to allow the new user to receive the email to have the account activated automatically.

    I don’t know which plugin should take care of this.

Viewing 24 posts - 1 through 24 (of 24 total)

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site